Privacy Policy

1. Introduction

AI CV Boost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1. Personal Information

Personal information is data that can be used to identify you individually. We collect the following personal information:

• Account Information: When you register for an account, we collect your name, email address, and password.
• Profile Information: Information you provide in your user profile, such as your professional background, skills, and experience.
• CV and Cover Letter Content: Information you provide for generating CVs and cover letters, including your work history, education, skills, and other professional details.
• Payment Information: When you subscribe to our paid services, we collect payment information, which is processed by our payment processor, Stripe.

2.2. Usage Information

We automatically collect certain information about your device and how you interact with our Services:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our Services, including pages visited, features used, and time spent on the platform.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Services
• Generating CVs, cover letters, and career advice using AI technology
• Processing your payments and managing your subscription
• Personalizing your experience and improving our Services
• Communicating with you about your account, updates, and promotional offers
• Analyzing usage patterns to enhance our Services
• Ensuring the security and integrity of our Services
• Complying with legal obligations

4. Third-Party Service Providers

We work with third-party service providers to facilitate our Services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.1. Anthropic (AI Provider)

We use Anthropic's AI technology to generate CVs, cover letters, and career advice. When you use our Services:

• Your CV content, job descriptions, and other inputs are processed by Anthropic's AI models
• Anthropic may use this data to improve their AI models in accordance with their privacy policy
• We have implemented measures to ensure that your personal information is handled securely during this process

For more information about Anthropic's data practices, please visit their Privacy Policy.

4.2. Stripe (Payment Processor)

We use Stripe to process payments for our subscription services. When you make a payment:

• Your payment information is collected and processed directly by Stripe
• We do not store your full credit card details on our servers
• Stripe may use your information in accordance with their privacy policy

For more information about Stripe's data practices, please visit their Privacy Policy.

4.3. Amazon Web Services (AWS)

We use AWS to host our Services and store your data:

• Your account information, CVs, cover letters, and other data are stored on AWS servers
• AWS implements industry-standard security measures to protect your data
• AWS may process your data in accordance with their privacy policy

For more information about AWS's data practices, please visit their Privacy Policy.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and contractual requirements

You can request deletion of your account and associated data at any time by contacting us at [email protected].

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have certain rights regarding your personal information:

• Right to Access: You can request copies of your personal information.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your information in certain circumstances.
• Right to Data Portability: You can request that we transfer your information to another organization or directly to you.
• Right to Object: You can object to our processing of your personal information in certain circumstances.
• Rights Related to Automated Decision-Making: You can request human intervention in automated decisions that significantly affect you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We ensure that any international transfers of your personal information are made subject to appropriate safeguards as required by data protection laws. These safeguards may include:

• Standard contractual clauses approved by the UK Information Commissioner's Office
• Binding corporate rules for transfers within a corporate group
• Compliance with approved codes of conduct

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Services.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
• Functionality Cookies: Enable us to personalize our content for you.
• Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
AI CV Boost
United Kingdom

13. Complaints

If you have a complaint about our use of your personal information, please contact us first at [email protected], and we will do our best to resolve the issue.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).