AI CV Boost

1. Introduction

AI CV Boost (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms below. If you do not agree, please do not use our Services.

2. Information We Collect

2.1. Personal Information

We collect:

Account Information: name, email address, password.
Profile Information: professional background, skills, experience you add.
Content You Provide: information you submit to generate career‑related content and guidance (e.g., CVs/resumes, cover letters, interview preparation, goal planning, skills‑gap analysis, job‑matching insights, and similar outputs).
Payment Information: handled by our payment processor (see Section 4); we do not store full card numbers.

2.2. Usage Information

Device Information: IP address, browser type/version, operating system, device identifiers.
Usage Data: pages visited, features used, time on platform, referral URLs.
Cookies/Similar Technologies: see Section 10.

3. How We Use Your Information

Provide and maintain the Services.
Generate career‑related content and guidance using AI (e.g., CVs, cover letters, interview prep, goals, etc.).
Process payments and manage subscriptions.
Personalise your experience and improve the Services.
Communicate about your account, updates, and where permitted promotional offers.
Analyse usage to enhance performance and reliability.
Ensure security and prevent fraud or abuse.
Comply with legal obligations.

3A. Legal Bases for Processing

Contract: to deliver the Services you requested.
Legitimate Interests: to improve and secure our Services, prevent misuse, and send service notices balanced against your rights.
Consent: for non‑essential cookies and certain marketing communications (you can withdraw consent at any time).

Marketing (PECR): We send service emails as part of providing the Services. We only send marketing by electronic mail where we have your consent or the UK PECR “soft opt‑in” applies (existing customers, similar services). You can opt out at collection and in every message via the unsubscribe link.

4. Third‑Party Service Providers (Recipients)

We share personal information with trusted providers who help us deliver the Services. These recipients only process personal information under our instructions and for our purposes:

Payments – Stripe: payment processing; card details processed directly by Stripe; we do not store full card numbers.
Hosting – Amazon Web Services (AWS): cloud hosting and data storage.
Email & Marketing – Brevo: service and permitted marketing emails; list management; email analytics (opens/clicks/bounces).
AI Model Provider - Anthropic: We use Anthropic models to generate the AI outputs described in Section 3. When you submit inputs (e.g., CV content, job descriptions, prompts), those inputs may be processed by Anthropic’s models to produce outputs. For details, see Anthropic’s Privacy Policy.

Where a provider processes personal information outside the UK, we use appropriate transfer safeguards (see Section 8).

5. Data Retention

We retain personal information only as long as needed for the purposes above, unless a longer period is required or permitted by law. You may request deletion of your account/data at any time via [email protected].

6. Data Security

Regular security assessments.
Access controls and authentication.
Secure data storage practices.

No method of transmission or storage is 100% secure, but we strive to use commercially reasonable safeguards.

7. Your Data Protection Rights

You have rights to access, rectification, erasure, restriction, portability, objection, and rights related to automated decision‑making. To exercise rights, contact [email protected]. We aim to respond within one month.

8. International Data Transfers

Your personal information may be processed outside the UK. Where a destination is not covered by a UK adequacy regulation, we use appropriate safeguards such as the ICO’s International Data Transfer Agreement (IDTA) or the UK Addendumto EU Standard Contractual Clauses, and conduct Transfer Risk Assessments (TRA) where required.

9. Children’s Privacy

Our Services are intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18.

10. Cookies and Tracking Technologies

We use cookies and similar technologies. We only set non‑essential cookies (e.g., analytics/advertising) with yourexplicit consent. You can accept or reject non‑essential cookies and change your choices at any time via our cookie banner.Essential cookies, required to provide the service you request, do not require consent.

11. Automated Decision‑Making and Profiling

We use AI to assist with generating content and insights. Outputs are assistive and are not intended to make decisions with legal or similarly significant effects solely by automated means. If we introduce such features, we will notify you and provide the required safeguards and rights.

12. AI Model Improvement

Where lawful, we may use de‑identified or aggregated inputs/outputs to maintain and improve our Services and models. We do not publish personal information in identifiable form without consent.

13. Changes to This Privacy Policy

We review and update this Privacy Policy from time to time. If we make material changes (for example, using personal information for anew purpose, sharing it with a new type of recipient, or changing how we rely on consent), we will notify youin advance by posting a prominent notice in the Service and/or emailing you before the changes take effect. If a change requires fresh consent, we will request it via the relevant interface.

The “Last Updated” date at the top shows when we last changed this Policy. Changes take effect when we post the updated Policy, unless we state otherwise.

14. Contact Us

Email: [email protected]
AI CV Boost, United Kingdom

15. Complaints

If you have a complaint, contact us first at [email protected].