Terms and Conditions

Last Updated: 14/12/2025

1. Introduction

Welcome to AI CV Boost. These Terms and Conditions (“Terms”) govern your access to and use of our website, applications, and services (collectively, the “Services”). By using or accessing the Services you agree to these Terms. If you do not agree, do not use the Services.

2. Definitions

“AI CV Boost”, “we”, “us”, or “our” means the operator of the Services.
“User”, “you”, or “your” means any person or entity using the Services.
“Content” means any text, CVs, cover letters, analyses, recommendations, or other materials generated by or uploaded to the Services.
“AI” means the automated machine learning and algorithmic processes used by the Services to generate Content.

3. Account Registration

3.1. To use certain features you must create an account. You agree to provide accurate and complete information and keep it up to date.
3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Subscriptions, Credits and Payment

4.1. Plans and Billing

We offer free usage, paid top‑up credits, and paid subscription plans. Current features, credit allocations, and prices are shown at checkout and on our pricing page.

4.2. Automatic Renewal & How to Cancel

Paid subscriptions renew automatically at the end of each billing period unless cancelled. We will email you a renewal reminder a reasonable time before renewal explaining the renewal date, price, your plan, credit reset rules, and how to cancel. You can cancel auto‑renewal at any time from Account → Billing or by visiting https://www.aicvboost.com/profile?tab=subscription. Cancellation stops future renewals; your plan remains active until the end of the current period.

4.3. Cooling‑off for Consumers & Immediate Supply of Digital Content

If you are a consumer, you have 14 days from the contract date to cancel without giving a reason (the “cooling‑off period”). If you choose to start immediately, you agree we may begin supply straight away and acknowledge you will lose the right to cancel once download/streaming begins. A model cancellation form is available here: model cancellation form.

4.4. Credit Types, Reset & Consumption Order

We use three credit types:

  • Free credits (granted monthly or via promotions)
  • Top‑up credits (one‑off purchases)
  • Subscription credits (allocated per billing period to paid plans)

Reset on renewal: When a subscription renews, your subscription credits reset to the plan’s standard allocation. Top‑up credits and valid free credits do not reset on renewal.
Consumption order: Unless stated otherwise, we deduct credits in this order: free → top‑up → subscription.

4.5. Credit Expiry

  • Subscription credits expire at the end of each billing period if unused.
  • Top‑up credits do not expire unless we state an expiry at purchase.
  • Free credits expire at the end of the month or the period stated in the offer.

Your balances and any expiry dates are shown in Account → Usage.

4.6. Top‑up Credits

You can purchase top‑up credits at any time and use them with free or paid plans. Top‑up purchases are final and non‑refundable unless required by law.

4.7. Price Changes

We may change plan prices in the future. For active subscribers, price changes take effect at the next renewal. We will notify you in advance and explain how to cancel if you do not wish to continue.

4.8. Payment Processing

Payments are handled by third‑party payment processors. By paying you agree to their terms and to keep a valid payment method on file.

4.9. Failed Payments & Retries

If a payment fails, we may attempt to charge again over a short period and will email you with a link to update your payment method. If reasonable attempts to collect payment are unsuccessful, we may cancel the subscription and leave the related invoice overdue. Access may be suspended after cancellation due to non‑payment.

4.10. Payments Requiring Confirmation (e.g., 3D Secure)

Where strong customer authentication is required, we will send you a link to confirm the payment. If a recurring payment is not confirmed within a reasonable period, we may cancel the subscription and leave the invoice as‑is.

4.11. Disputes & Chargebacks

If a card dispute is opened on a recurring payment, we may mark the subscription overdue and restrict access pending resolution.

4.12. Invoices & Reminders

We may send finalised invoices and reminders for unpaid recurring invoices. If an invoice remains overdue for a sustained period, we may keep the subscription overdue and the invoice overdue.

5. Use of AI and AI‑Generated Content

5.1. Our Services use AI to generate Content (including CVs, cover letters, analyses, and recommendations) based on the information you supply. AI‑generated Content is provided “as‑is” and may contain inaccuracies, omissions or subjective judgments.
5.1A. AI limitations: Outputs may contain inaccuracies, omissions, outdated information, biased or non‑verifiable statements, or plausible but incorrect content ("hallucinations").
5.2. You are responsible for reviewing and validating any AI‑generated Content before using it for any purpose. We do not warrant that AI‑generated Content will achieve any particular result (including job offers or interview invitations).
5.2A. Informational use only: Outputs are informational and do not constitute professional, legal, financial, HR, or career advice. You should seek appropriate professional guidance before making decisions based on outputs.
5.3. Training and Improvement: To improve and maintain our Services we may, where lawful and permitted, use de‑identified, aggregated, or anonymized versions of inputs and outputs. We will not publish your personal data in identifiable form without your consent. To exercise data rights (including deletion or restrictions), see Section 6 and our Privacy Policy.
5.4. Content Safety: You must not use the Services to generate Content that is unlawful, defamatory, infringing, abusive, or otherwise prohibited by our Acceptable Use policy.
5.5. High‑risk use: The Services are not designed for use in safety‑critical, medical, legal adjudication, or other high‑risk environments where errors could result in injury, death, or significant harm. You must not use the Services in such contexts.

6. Data Protection, Privacy and Your Rights

6.1. We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and Data Protection Act 2018. The Privacy Policy explains the types of data we collect, how we use it, retention periods and your rights.
6.2. You may request access, correction, portability, restriction, or deletion of your personal data. Contact us at [email protected] with verification information; we will respond in accordance with applicable law.
6.3. Automated Decision‑Making: Where automated processing produces decisions that have legal or similarly significant effects, you have rights to meaningful information about the logic involved and to challenge such decisions. Contact us to discuss options.

7. Intellectual Property

7.1. Our IP: We and our licensors retain all rights, title and interest in and to the Services (including underlying software, AI models, and content we create), subject to the limited rights you are granted under these Terms.
7.2. Your Content & Outputs: You retain ownership of the original content you provide to the Service. For outputs generated by the Service you are granted ownership or a license as set out in the product terms; by using the Services you grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify and analyse your inputs and generated outputs for the purpose of providing and improving the Services, unless you have an agreed alternative arrangement.
7.3. Feedback: If you provide feedback, you grant us a perpetual, irrevocable license to use that feedback without restriction.

7.4. User warranties

You represent and warrant that you have all necessary rights, licenses and permissions to provide inputs to the Services; that your inputs and use of outputs will comply with applicable laws and will not infringe any third‑party rights; and that you will not rely on outputs without independent review and verification.

8. Acceptable Use

8.1. You agree not to use the Services to: create false or misleading information; commit unlawful acts; infringe others' rights; distribute malware; interfere with the Services; or attempt unauthorized access.
8.2. We may suspend or terminate accounts for violations, at our discretion and in accordance with applicable law.

8.3. Indemnity

You agree to indemnify, defend and hold harmless AI CV Boost and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (i) your inputs; (ii) your use of outputs; (iii) your breach of these Terms; or (iv) your violation of any law or third‑party rights.

9. Third‑Party Services and Links

9.1. The Services may integrate with third‑party services (for example: payment processors, job boards, or analytics providers). Use of those services is subject to the third party's terms and privacy policies.

10. Warranties and Disclaimers

10.1. Except as required by law, the Services and AI‑generated Content are provided “as‑is” and “as‑available” without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non‑infringement.
10.2. Statutory rights: Nothing in these Terms affects your statutory rights or excludes, restricts or modifies any liability that cannot be excluded under applicable consumer protection laws.

11. Limitation of Liability

11.1. To the maximum extent permitted by law, we shall not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from your use of the Services.
11.2. We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
11.3. Our aggregate liability for claims arising from or relating to these Terms shall not exceed the amounts you have paid to us in the 12 months preceding the claim, except where such limits are unenforceable by applicable law.
11.4. Domain‑specific losses: Without limitation, we are not liable for loss of opportunities, employment prospects, or reputational harm arising from use of outputs.

12. Termination

12.1. You may terminate your account at any time via account settings or by contacting support. Termination does not relieve you of obligations incurred prior to termination.
12.2. We may suspend or terminate access for breach, misuse, or if required by law. Upon termination certain data may be deleted in accordance with our Privacy Policy.

13. Changes to the Services and Features

13.1. We may add, modify, or remove features or functionality of the Services at any time. We will aim to provide notice for major changes, but are not required to do so for minor or technical changes.
13.2. If a change materially reduces the core functionality of a paid plan, we will use reasonable efforts to notify affected users and describe available options.

14. Changes to These Terms

14.1. We may revise these Terms from time to time. For material changes we will provide advance notice by email (if available) and/or a prominent notice on the Services. Material changes include those that materially affect your rights or access to paid features.
14.2. Continued use of the Services after the change date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and may cancel any paid subscription in accordance with Section 4.

15. Governing Law and Dispute Resolution

15.1. These Terms are governed by the laws of the United Kingdom. Where legally required we will accept claims in appropriate jurisdictions, but courts of the United Kingdom will have exclusive jurisdiction unless otherwise required by mandatory law.

16. General

16.1. Entire Agreement: These Terms and any documents expressly incorporated by reference constitute the entire agreement between you and us regarding the Services.
16.2. Severability: If any provision is held invalid, the remainder will remain in force.
16.3. Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

17. Contact

For questions, data requests, or other inquiries contact us at [email protected].
You can manage or cancel your subscription at https://www.aicvboost.com/profile?tab=subscription.

18. Direct Marketing (PECR)

We may send you service communications. We will only send marketing by electronic mail (e.g., email) where we have your consent or the UK PECR “soft opt‑in” applies (existing customers, similar services). You can opt out at collection and in every message.

19. Eligibility (Age)

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. We do not knowingly permit under‑age users to create accounts.

20. Sanctions Compliance

You represent that you are not a sanctioned person and will not use the Services in violation of UK sanctions laws. We may suspend access where we reasonably believe use would breach sanctions.